PRIVACY POLICY
A LEGAL DISCLAIMER
Last Updated: June 2026
Hunter & Snow ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, subscribe to our newsletter, or place an order with us.
INFORMATION WE MAY COLLECT
We may collect the following information:
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Name and surname
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Email address
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Telephone number
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Billing and delivery address
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Order and purchase information
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Information submitted through contact forms
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Newsletter subscription preferences
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Website usage data collected through cookies and analytics tools
We only collect information that is necessary to provide our products, services, and customer support.
HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfil orders
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Communicate with you regarding your purchases
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Respond to enquiries and customer support requests
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Deliver products and services
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Send newsletters and marketing communications where you have opted in
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Improve our website, products, and customer experience
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Comply with legal and regulatory obligations
MARKETING COMMUNICATIONS
If you subscribe to our newsletter, we may send you occasional updates, seasonal inspiration, product launches, and other Hunter & Snow news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
PAYMENT INFORMATION
Payments are processed through trusted third-party payment providers. Hunter & Snow does not store or have access to your full credit card or banking details.
SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers only where necessary to operate our business, including:
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Payment processors
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Courier and delivery partners
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Email marketing platforms
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Website hosting and technology providers
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Professional advisers where required by law
These providers are only given access to information necessary to perform their services.
COOKIES
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may choose to disable cookies through your browser settings, although some website features may not function correctly.
DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
While we take appropriate precautions, no online transmission or storage system can be guaranteed to be completely secure.
YOUR RIGHTS
Under applicable privacy laws, you may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Withdraw consent where applicable
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Request deletion of personal information where legally permitted
To exercise any of these rights, please contact us using the details below.
THIRD PARTY LINKS
Our website may occasionally contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
CONTACT US
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Hunter & Snow
Email: orders@hunterandsnow.com
South Africa